Continuity of Supply secured during COVID-19 outbreak

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Goch, Germany (16th March 2020) - These are uncertain times for you and the pharmaceutical industry in general due to COVID-19. As DFE Pharma, we want to assure you that we will take all measures to guarantee the supply of our products to your company. DFE Pharma is continuously looking for ways to support you and your business, also amidst challenges.

We would like to inform you on the recent developments, and how DFE Pharma is working to mitigate the side effects of the COVID-19 outbreak.

With regard to the business impact, we would like to share the following market developments and our status:

Production:

  • DFE Pharma’s continuity of excipient production in the Netherlands (5), Germany (1), India (2) and New Zealand (2) has not been affected by COVID-19. Even so, the local governments (e.g. the Netherlands, Germany, India and New Zealand) have classified the pharmaceutical industry as critical within the measures taken to prevent further COVID-19 spread, meaning, DFE Pharma is asked to continue to produce your excipients on time in full within the agreed quality parameters.

Supply:

  • There is a reduced container availability in the market. As DFE Pharma, we are confident we can maintain our high levels of supply security. Together with our parent company and distribution partners we have established long-term agreements with major shipping companies. Through these contracts we have priority to get containers to supply you. Unfortunately we notice that shipping companies will charge higher prices than contracted due to Force Majeure and limited availability of containers.
  • Additionally, DFE Pharma runs a global network of own warehouses, e.g. in The Netherlands, Germany, USA, India and Japan; and a broad global distributor network, with multiple warehouses from which you can be supplied with DFE Pharma products.
  • Next to container deliveries, DFE Pharma also has the possibility to supply you by different means of transport like bulk, truck/trailer, train and/or air deliveries.

Above measures will allow us to act flexibly within our own supply chain to ensure your delivery. Overall we would like to assure you, that DFE Pharma is there to support you in the best way possible to safeguard your business continuity. We will keep you updated directly via this website.